Last modified : May 25th 2018
We collect information to provide services to all of our users in two ways.
We may collect device-specific information, such as your hardware model, operating system version, mobile unique device identifiers (such as your device ID, advertising ID, MAC address), and mobile network information including phone number.
When you use our services, we may automatically collect and store certain information in server logs. This may include: Details of how you used our service, such as your search queries.
Device event information such as crashes, system activity, hardware settings, language.
Cookies that may uniquely identify your account.
When you use a location-enabled service, we may collect and process information about your actual location, like GPS signals sent by a mobile device. We may also use various technologies to determine location, such as sensor data from your device that may, for example, provide information on nearby Wi-Fi access points and cell towers.
Certain services include a unique application number. This number and information about your installation (for example, the operating system type and application version number) may be sent to us when you install or uninstall that service or when that service periodically contacts our servers, such as for automatic updates.
• Information Provided to Neowiz by Third Parties.
We may also receive other information from third parties, including in connection with the operation and distribution of our products and services as well as market and demographic studies that we use to supplement personal and anonymous information collected or provided directly by you. Some third party services such as Twitter and Facebook may also provide us with information from your accounts there with your permission.
We may also collect or receive information about you from other Neowiz users who choose to upload their email and other contacts. This information will be stored by us and used primarily to help you and your friends connect.
We may also receive information from third parties in connection with market and demographic studies and/or other data that we use to supplement personal information provided directly by you.
You may opt-out of receiving promotional information, such as marketing emails from us by following the instructions in such information. Also can opt-out of interest-based advertising on mobile applications by checking the privacy settings of your Android or iOS device and selecting "limit ad tracking" (Apple iOS) or "opt-out of interest based ads" (Android).
You also have the right to correct your data, have your data deleted, object how we use or share your data, and restrict how we use or share your data. You can always withdraw your consent, for example by turning off GPS location sharing in your mobile device settings.
We use the information we collect from all of our services to provide, maintain, protect and improve them, to develop new ones, and to protect Neowiz and our users
From time to time, we may use your personal information to send important notices, such as communications about purchases and changes to our terms, conditions, and policies. Because this information is important to your interaction with Neowiz, you may not opt out of receiving these communications.
We may also use personal information for internal purposes such as auditing, data analysis, and research to improve Neowiz’s products, services, and customer communications
If you enter into a sweepstake, contest, or similar promotion we may use the information you provide to administer those programs.
If you choose to use our referral service to “Tell a Friend” about a Neowiz product or site, we will ask you for your friend’s email address or telephone number. We will send your friend an email or SMS (short message service) on your behalf inviting him or her to visit the site or check out our product.
We will never share your personally identifiable information with third parties without your consent. We may, however, share non-personally identifiable, aggregated and/or public information with third parties.
We may also access and disclose personal information, including personal communications, in connection with report abuse functions in our products and services, to enforce legal rights and comply with the law, or to comply with an order from a government entity or other competent authority, or when we have reason to believe that a disclosure is necessary to address potential or actual injury or interference with our rights, property, operations, users or others who may be harmed or may suffer loss or damage, or when we believe that disclosure is necessary to protect our rights, combat fraud and/or comply with a judicial proceeding, court order, or legal process served on Neowiz.
In the event of a merger, acquisition, or the unlikely event of bankruptcy, management of Neowiz customer information may be transferred to its successor or assign.
The security, integrity and confidentiality of your information are extremely important to us. We have implemented technical, administrative and physical security measures that are designed to protect information from unauthorized access, disclosure, use and modification. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. We cannot guarantee that your information will not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. We cannot assume responsibility or liability for unauthorized access to our servers and systems. We will make reasonable efforts consistently to protect your information and ensure the security of our systems.
Many Neowiz online or mobile products and services are intended for general audiences and do not knowingly collect any personal information from children. When an Neowiz online or mobile product or service does request age information, and users identify themselves as under 13, the product or service will either block such users from providing personal information, or we will ensure consent is obtained from parents for the collection, use and sharing of their children’s personal information. At that time, we will provide a description of the information that the child may make publically available, how we will use the information and other practices. We will not knowingly ask children under the age of 13 to provide more information than is reasonably necessary to provide our services.
Please note that if you grant consent for your child to use Neowiz’ online or mobile products and services, this may include such general audience communication services as email, instant messaging, and online groups, and your child will be able to communicate with, and disclose personal information to, other users of all ages. Parents can review, edit, request the deletion, or prevent further collection or use of their children’s personal information or make inquiries regarding this policy by sending an email to email@example.com.
If we change this privacy statement in a way that expands the collection, use or disclosure of children’s personal information to which a parent has previously consented, the parent will be notified and we will be required to obtain the parent’s additional consent.
We encourage you to talk with your children about communicating with strangers and disclosing personal information online. You and your child should review our Online Safety web page for additional information about using the Internet safely.
Under no circumstances do we condition a child’s participation in an activity—like contests—on the child’s disclosure of more personal information than is reasonably necessary to participate in the activity. On certain sites or services, we may not permit children to participate at all regardless of consent.
Whenever you use our services, we aim to provide you with access to your personal information. If that information is wrong, we strive to give you ways to update it quickly or to delete it – unless we have to keep that information for legitimate business or legal purposes. When updating your personal information, we may ask you to verify your identity before we can act on your request.
We may reject requests that are unreasonably repetitive, require disproportionate technical effort (for example, developing a new system or fundamentally changing an existing practice), risk the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup tapes).
Where we can provide information access and correction, we will do so for free, except where it would require a disproportionate effort. We aim to maintain our services in a manner that protects information from accidental or malicious destruction. Because of this, after you delete information from our services, we may not immediately delete residual copies from our active servers and may not remove information from our backup systems.
If You are the user using the Software in European Union (hereinafter, the “European Union”), please read carefully and fully understand the terms and conditions in this Section [Compliance with General Data Protection Regulation]. European Union contains the following countries : Germany, France, Ireland, Belgium, Netherlands, Luxembourg, Denmark, Sweden, Finland, Austria, Italy, Spain, Portugal, Greece, Czech, Hungary, Poland, Slovakia, Lithuania, Latvia, Estonia, Slovenia, Cyprus, Malta, Bulgaria, Romania, Croatia
NEOWIZ always uses its best efforts to comply with the applicable terms and conditions in General Data Protection Regulation (hereinafter ' GDPR ').
The definition of the Personal Data in this Section (the “Personal data”) has the same definition with such Article 4, Section used in GDPR and Neowiz will process such Personal data in accordance with the relevant provision in GDPR. Accordingly, as part of our efforts, Neowiz will collect your Personal Data only for providing and exploiting the Software and, upon achieving such purposes, Neowiz will use its best efforts to immediately and promptly delete all your Personal Data.
NEOWIZ can collect and utilize the following type/scope of the Personal Data for providing the Software and helping you use the Software more efficiently:
(a) The Information to be collected while you using and exploiting the Software: Device information, Log information, Internet protocol address. Location information, Unique application numbers, Cookies
(b)The information to be collected while you consulting with Neowiz (or you receiving any help from Neowiz): User contact information, including, but not limited to, email, phone number
Under GDPR, you can request Neowiz (i) to delete your Personal Data; (ii) to limit the usage scope of your Personal Data; (iii) to correct your Personal Data which is wrongfully written or reported; or (iv) to take other actions allowed to you under the GDPR. Upon your request or demand, Neowiz will use best efforts to promptly respond to your inquiry and/or demand in accordance with the applicable provisions in GDPR. However, with any result or measure caused by your request, your usage of the Software would (can) be limited or prevented.
In respect to your Personal Data, if you have any questions, give any injury or wish to complaint, please feel free to Client Response Department with the following information:
Additionally, Neowiz designates Personal Data Protection (DPO) with following information in order to protect your Personal Data complying with the GDPR. If you have any question regarding your Personal Data, or if you believe that Client Reponses Department have not responded to your inquiry or your inquiry has not been satisfactorily addressed, please contact to DPO. The detailed information of DPO is as follows:
|DPO (Data protection officer)|
|Position||DPO(Data protection officer)|
|Address||NEOWIZ PANGYO TOWER, 14, Daewangpangyo-ro 645beon-gil, Bundang-gu, Seongnam-si, Gyeonggi-do, 463-400, Korea.|